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Healthcare CRM Built for California Practices

California has the largest, most regulated healthcare market in the country. Velant is HIPAA + CMIA-aligned and serves practices across Los Angeles, San Diego, San Francisco, Sacramento, San Jose, Fresno, and every metro in between — capturing every lead, responding in under 30 seconds, and tracking ad spend to booked patients.

Capture every California patient in seconds

Book a walkthrough — see Velant's California-compliant workflow with AI Voice Agent and Medi-Cal billing.

California-specific compliance: HIPAA + CMIA

California's Confidentiality of Medical Information Act (CMIA) imposes additional protections beyond federal HIPAA — particularly around marketing communications and third-party disclosure. Velant is built to satisfy both: BAA available, role-based access, audit logs, encrypted communications, and TCPA-aware messaging that respects California's stricter consent requirements.

  • HIPAA + CMIA-aligned architecture with BAA available
  • California-specific TCPA compliance (consent capture, opt-out handling)
  • CalOSHA + CDPH-aligned data handling for clinical workflows
  • Audit logs sufficient for California medical board inquiries

Coverage across every California metro

Whether you're a multi-location practice in LA, a behavioral health center in San Diego, a primary care group in San Francisco, or a specialty clinic in Sacramento or Fresno — Velant runs the same way across every metro with local phone numbers, DNI tracking, and metro-level reporting.

  • Los Angeles, San Diego, San Francisco, Sacramento metros
  • San Jose, Fresno, Long Beach, Oakland, Bakersfield
  • Anaheim, Riverside, Stockton, Irvine, Santa Ana
  • Metro-level DNI for paid call tracking
  • Local phone numbers across every California area code

Built for California's largest practice categories

California has more behavioral health, addiction treatment, dermatology, and aesthetics practices than any state. Velant ships dedicated workflows for each — IOP / PHP intake, EPCS for psychiatry, blended derm (medical + cosmetic), and aesthetics membership programs.

  • Behavioral health + addiction treatment (IOP, PHP, outpatient)
  • Dermatology and medical aesthetics
  • Psychiatry with EPCS for controlled substances
  • Primary care and multi-specialty groups
  • Telehealth-first practices (huge in California)

California-licensed Medi-Cal + commercial billing

Velant handles Medi-Cal eligibility verification (270/271), Medi-Cal-specific 837P claims submission, ERA/835 reconciliation, and commercial payer workflows across Blue Shield of California, Anthem, Kaiser, Health Net, and every major California carrier.

FAQs

Is Velant compliant with California's CMIA?

Velant is built to satisfy HIPAA and is aligned with California's CMIA additional protections around marketing communications and third-party disclosure. BAA available, audit logs sufficient for California medical board review.

Does Velant handle Medi-Cal eligibility and billing?

Yes. Real-time Medi-Cal eligibility verification (270/271), Medi-Cal-specific 837P claims, ERA/835 reconciliation, and Medi-Cal managed care plan coverage.

Can Velant integrate with California-licensed EHRs?

Yes. Velant runs in front of any EHR — Athenahealth, eClinicalWorks, ModMed, Epic, NextGen — handling the entire patient acquisition workflow before clinical handoff. Many California practices also consolidate onto Velant's built-in EHR.

Does Velant support California-specific TCPA consent?

Yes. California has stricter consent and opt-out requirements than federal TCPA. Velant captures consent at intake, respects opt-outs immediately, and documents both for compliance.

How much does Velant cost for a California practice?

Velant Core is $99/mo unlimited users. AI Advanced ($499/mo) adds AI Voice Agent + AI Booking Agent. Plus usage. A typical California practice runs $200-$1,200/month depending on volume and add-ons.