Pediatrics CRM Built for Well-Child Recall and New-Family Capture
Pediatric practice growth is driven by two things: capturing new families and bringing existing patients back for well-child visits on the AAP schedule. Velant runs both engines automatically — new-family capture in under 30 seconds and AAP-aligned recall that actually drives bookings.
Recover the well-child visits you're leaving on the table
Book a walkthrough — see how AAP-aligned recall and AI follow-up drive 20-40% more booked well visits.
Capture every new-family inquiry in seconds
New parents searching for a pediatrician are comparing 3-5 practices and going with the first one to respond clearly. Many call multiple offices in a single afternoon. Velant's AI Voice Agent answers every call in under 5 seconds, verifies insurance, and books the meet-and-greet or first well visit.
- AI Voice Agent: every inbound new-family call answered in under 5 seconds
- AI Lead Follow-up SMS: every form fill answered in under 30 seconds
- Insurance + CHIP / Medicaid verification before booking
- Meet-and-greet vs. first well visit routing
- Sibling auto-linking when a second child is added
AAP-aligned well-child recall that actually works
The AAP well-child schedule runs from birth through age 21: 2 weeks, 1 month, 2 / 4 / 6 / 9 / 12 / 15 / 18 / 24 / 30 months, then annual. Most pediatric practices miss 20-40% of recommended visits because their recall workflow is manual. Velant runs the entire AAP schedule automatically per child.
- AAP-aligned milestone scheduling per child by age
- Personalized reminders with the child's name and visit type
- Multi-channel escalation: SMS → email → AI call if no response
- Sibling-combined visit booking when possible
- Lapsed-patient reactivation when families fall off schedule
Vaccine compliance + recall workflows
CDC-recommended vaccine schedules require precise timing. Missed doses break series. Velant tracks vaccine schedule adherence per child and runs proactive recall for due, overdue, and series-completion doses — across all CDC ACIP-recommended vaccines plus state-mandated school entry requirements.
- CDC ACIP schedule tracking per child
- Overdue vaccine recall with school-entry urgency context
- Flu / RSV / COVID seasonal campaigns
- Adolescent HPV + meningitis recall workflows
- Vaccine refusal documentation per parent preference
Built for solo pediatricians and multi-location groups
Velant's unlimited-user pricing fits independent pediatricians, multi-location pediatric groups, and pediatric divisions inside multi-specialty practices. Per-provider scorecards, per-location pipelines, group rollup.
FAQs
What is pediatrics CRM software?
Pediatrics CRM software handles new-family acquisition, AAP-aligned well-child visit recall, vaccine compliance workflows, real-time insurance / Medicaid verification, and closed-loop attribution from ad spend to booked visit. Velant runs all of this on one HIPAA-compliant platform.
Can Velant handle CHIP and Medicaid eligibility?
Yes. Velant runs real-time 270/271 eligibility for CHIP, Medicaid, Medicare, and commercial — important for pediatrics where Medicaid + CHIP cover a large share of children in many states.
How does Velant track the AAP well-child schedule?
Velant tracks each child's age and runs the full AAP schedule automatically: 2 weeks, 1 / 2 / 4 / 6 / 9 / 12 / 15 / 18 / 24 / 30 months, then annual through adolescence. Each visit type has its own reminder timing, prep instructions, and rebooking workflow.
Does Velant integrate with pediatric EHRs?
Velant handles the entire pre-visit and recall workflow: capture, AI follow-up, eligibility, scheduling, milestone reminders. Once the child is in the exam room, the record can push into your clinical EHR. Many practices consolidate onto Velant's built-in EHR.
How much does Velant cost for a pediatric practice?
Velant Core is $99/mo unlimited users. AI Advanced ($499/mo) adds AI Voice Agent + AI Booking Agent. A typical pediatric practice runs $200–$600/month total, paid back many times by the well-child visit recovery rate alone.
Is Velant HIPAA-compliant for pediatrics?
Yes. BAA available, role-based access, audit logs, encrypted communications, and TCPA-aware messaging — with appropriate handling for parent / guardian consent on minor patients.