PHP Intake Software That Wins Every Admission
Partial Hospitalization Program admissions move fast and the families calling are in crisis. Velant captures every PHP inquiry from search, social, and referral sources — verifies insurance in real time, books the assessment, and handles the full intake-to-admission workflow inside one HIPAA-compliant platform.
Win every PHP admission this month
Book a walkthrough — see the PHP intake workflow from inbound call to admission booked.
Built for PHP admissions workflows
PHP admissions involve high-acuity patients, complex insurance authorization, and a documentation burden that overwhelms most CRMs and most EHRs working alone. Velant combines the marketing and intake side (lead capture, AI follow-up, attribution) with the clinical side (EHR, ePrescribe, billing) in one platform.
- AI Voice Agent for 24/7 PHP inbound calls
- Real-time eligibility verification for PHP codes (H0035)
- Pre-screening + risk indicators flagged before assessment
- Authorization tracking with payer-specific PHP requirements
- Group + individual session documentation in one chart
Documentation rhythms PHP payers require
Velant's clinical notes templates support the documentation rhythms PHP payers actually review: weekly treatment plan updates, daily group session attendance, individual therapy notes, medical management notes, and continuing care criteria reviews.
- Daily group session attendance and engagement notes
- Weekly treatment plan updates with progress measurement
- Individual therapy notes (90832, 90834, 90837)
- Psychiatric medication management (90863 + E&M)
- Continuing care reviews with payer-specific criteria
Sub-30-second AI response on every PHP lead
PHP families are usually evaluating 3-5 facilities in parallel. The first facility to respond with empathy, insurance pre-qualification, and a clear next step almost always wins the admission. Velant's AI Voice Agent and AI Lead Follow-up respond in under 30 seconds, 24/7.
End-to-end attribution for PHP marketing
Velant ties every PHP admission back to the original click, ad, or referral source — Dynamic Number Insertion (DNI) on inbound calls, GCLID/FBCLID on form submissions, offline conversion uploads. Marketing teams see real cost-per-admission, not just cost-per-lead.
FAQs
What is PHP intake software?
PHP intake software handles the workflow from inquiry to admission for Partial Hospitalization Programs in behavioral health and substance use disorder treatment: lead capture, insurance verification, assessment booking, intake documentation, and authorization tracking. Velant is the all-in-one HIPAA-compliant PHP intake platform.
How is PHP intake different from IOP intake?
PHP (Partial Hospitalization, H0035) is higher acuity than IOP (Intensive Outpatient, H0015). PHP patients spend more daily hours in treatment, payer authorization is stricter, and the documentation requirements are heavier. Velant supports both code sets and the distinct authorization rhythms each requires.
Can Velant verify PHP insurance authorization in real time?
Yes. Real-time eligibility verification (270/271) confirms PHP coverage status, copay, deductible, and prior-authorization requirements for H0035 PHP codes within seconds of the patient providing insurance details.
Does Velant handle 24/7 PHP admissions calls?
Yes. The AI Voice Agent answers every inbound PHP call 24/7 — including the high-volume after-hours and weekend calls when families search for higher acuity care. Warm handoff to live admissions when the patient is ready to commit.
How does Velant compare to KIPU or Sigmund for PHP?
KIPU and Sigmund are clinical EHRs built for behavioral health. Velant adds the entire marketing + intake side that they don't cover: AI voice/text follow-up, closed-loop ad attribution, and lead capture from Google Ads and Meta — plus its own EHR for practices that want one platform.
Is Velant HIPAA + 42 CFR Part 2 compliant?
Velant is built for HIPAA-aligned workflows with BAA available, role-based access, audit logs, encrypted communications, and 42 CFR Part 2 considerations for substance use disorder records (consent capture, redisclosure controls, restricted access).