Velant vs Dentrix
Dentrix is the long-standing market leader in dental practice management — clinical charting, scheduling, billing, insurance. It's a deeply established system. It is not a patient acquisition CRM. Velant runs in front of Dentrix as the AI capture, follow-up, and marketing attribution layer.
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TL;DR — Dentrix for the dental ops backbone. Velant for new-patient capture.
Dental practices use Dentrix for what Dentrix is designed for: clinical charting, treatment planning, scheduling, and insurance billing. They consistently struggle with new-patient acquisition: missed after-hours calls, no marketing attribution, slow form-fill response, no AI follow-up. Velant solves that without disrupting Dentrix workflows.
- Dentrix: dental practice management — charting, scheduling, billing
- Velant: AI-powered CRM for new-patient capture and follow-up
- Velant pushes new patients into Dentrix at appointment confirmation
- Unlimited users on Velant vs. Dentrix per-seat licensing
- Closed-loop attribution from ads to booked dental visits
What dental practices on Dentrix typically need that Velant adds
Dental practices running Google / Meta / Yelp ads or competing in dense urban markets consistently report the same gaps. Velant fills them.
- AI Voice Agent: 24/7 inbound new-patient call coverage
- AI Lead Follow-up SMS responding in under 30 seconds
- Closed-loop attribution from Google / Meta / Yelp ads
- Insurance verification (dental + medical) before scheduling
- Membership program management for in-house dental plans
How dental practices run Velant + Dentrix
Velant captures every new patient — calls, form-fills, ads, Yelp clicks — runs AI follow-up, verifies insurance, books the new-patient visit, then pushes the record into Dentrix at appointment confirmation. Clinical, treatment planning, and billing happen in Dentrix. Recall and patient engagement route back through Velant.
Membership programs and in-house dental plans
Many dental practices run in-house dental membership plans as an alternative to insurance. Dentrix has limited native membership management. Velant runs membership programs as a first-class workflow: recurring billing, benefit tracking, member-only pricing rules, churn surveillance.
FAQs
Does Velant replace Dentrix?
No. Velant runs in front of Dentrix as the patient acquisition CRM. Dentrix handles clinical charting, treatment planning, and billing; Velant handles capture, AI follow-up, and marketing attribution.
Does Velant integrate with Dentrix?
Yes. Velant pushes new-patient records into Dentrix at appointment confirmation. Many dental practices already run Velant alongside Dentrix.
Can Velant handle dental membership plans?
Yes. Velant runs in-house dental membership programs as a first-class workflow: recurring billing, benefit tracking, member-only pricing, churn surveillance.
Does Velant tie dental ad spend back to revenue?
Yes. Velant captures DNI on inbound calls, GCLID and FBCLID on form-fills, and pushes booked treatment revenue back to Google + Meta offline conversion APIs.
How much does Velant cost relative to Dentrix?
Velant Core is $99/mo unlimited users. AI Advanced is $499/mo. Plus usage. A typical multi-op dental practice runs $300-$900/month on Velant — paid back many times by recovered new-patient capture.