Podiatry CRM Built for DME, Procedures, and Diabetic Foot Care
Podiatry practices have three distinct revenue engines: in-office procedures, DME (orthotics, walking boots, compression), and chronic diabetic foot care recall. Velant runs all three on one platform — capture in seconds, schedule efficiently, and recall systematically.
Grow podiatry revenue across procedures, DME, and diabetic recall
Book a walkthrough — see the podiatry workflow from new-patient call through DME billing.
Capture every new-patient inquiry in seconds
Most podiatry patients search 'foot doctor near me' or 'podiatrist near me' and call the first practice that answers. Velant's AI Voice Agent answers every call in under 5 seconds, verifies insurance, and routes the patient into the right visit type — heel pain, diabetic, nails, or post-injury.
- AI Voice Agent: every inbound call answered in under 5 seconds
- AI Lead Follow-up SMS: every form fill answered in under 30 seconds
- Real-time insurance verification before booking
- Visit-type routing: routine, diabetic, sports injury, surgical consult
- Closed-loop attribution from search to booked visit
DME workflows that actually capture revenue
DME (orthotics, walking boots, compression stockings, surgical shoes) is significant revenue for podiatry — but most practices lose 20-30% of dispensed DME to documentation gaps, missed PAs, and denied claims. Velant runs DME from prescription through fulfillment through billing with a checklist that won't let you ship without compliant documentation.
- DME prescription capture with auto-generated documentation
- Prior authorization tracking with payer-specific requirements
- Fulfillment status from order through dispensing
- DME-specific 837P claims with appropriate modifiers
- Patient compliance tracking (custom orthotic pickup, brace return)
Diabetic foot care recall that prevents amputations
Diabetic patients with neuropathy or vascular disease need quarterly foot exams. Most podiatry practices know this but can't operationalize it — patients fall off, ulcers develop, and outcomes deteriorate. Velant runs quarterly diabetic foot care recall automatically, with escalation when patients miss.
- Quarterly diabetic foot exam recall per patient
- Last-A1c-driven prioritization for high-risk patients
- Multi-channel escalation: SMS → email → AI call
- PCP coordination and referral routing
- Ulcer surveillance and follow-up workflows
Built for solo podiatrists and multi-location groups
Velant's unlimited-user pricing fits independent podiatrists, multi-location podiatry groups, and podiatry divisions inside multi-specialty practices. Per-provider scorecards, per-location pipelines, group rollup.
FAQs
What is podiatry CRM software?
Podiatry CRM software handles new-patient acquisition, DME tracking, real-time insurance verification, procedure scheduling, diabetic foot care recall, and closed-loop attribution. Velant runs all of this on one HIPAA-compliant platform.
Can Velant handle DME billing?
Yes. Velant captures DME prescriptions with auto-generated documentation, tracks prior auths, manages fulfillment, and submits DME-specific 837P claims with appropriate modifiers (KX, RT, LT). ERA reconciliation back to each DME line.
Does Velant integrate with podiatry EHRs?
Velant handles the entire pre-visit and recall workflow plus DME and billing. Many podiatry practices consolidate onto Velant's built-in EHR; others run Velant alongside an existing clinical EHR with record sync.
How does Velant handle diabetic foot care recall?
Velant flags every diabetic patient (E11.x ICD-10) and runs quarterly recall automatically. High-risk patients (recent ulcer, last A1c >9, peripheral vascular disease) get prioritized escalation including AI Voice Agent calls.
How much does Velant cost for a podiatry practice?
Velant Core is $99/mo unlimited users. AI Advanced ($499/mo) adds AI Voice Agent + AI Booking Agent. A typical podiatry practice runs $200–$600/month total, paid back by recovered DME revenue and diabetic recall volume.
Is Velant HIPAA-compliant for podiatry?
Yes. BAA available, role-based access, audit logs, encrypted communications, TCPA-aware messaging, and HIPAA-aligned telephony for clinical conversations.