Allergy & Immunology CRM Built for Testing, Immunotherapy, and Biologics
Allergy and immunology practices balance high seasonal new-patient demand, multi-year immunotherapy compliance, and growing biologic infusion revenue. Velant captures every patient in seconds, runs immunotherapy adherence workflows, and coordinates biologic infusion scheduling efficiently.
Capture every allergy patient and protect immunotherapy revenue
Book a walkthrough — see the allergy workflow from pollen-spike call to 5-year immunotherapy completion.
Capture every allergy patient — including seasonal demand spikes
Allergy practices see massive seasonal demand spikes — spring pollen, fall ragweed, food allergy events. Most practices can't staff up fast enough to capture the inbound calls during peaks. Velant's AI Voice Agent handles unlimited concurrent inbound calls 24/7 with zero ramp time.
- AI Voice Agent: every inbound call answered in under 5 seconds, even at peak
- AI Lead Follow-up SMS: every form-fill answered in under 30 seconds
- Seasonal allergy vs. food allergy vs. asthma intake routing
- Real-time insurance verification before scheduling
- Closed-loop attribution from pollen-count searches to booked visits
Skin testing and prep workflow automation
Skin testing requires patients to hold antihistamines for 5-7 days before the test — a step many patients miss, requiring rescheduling. Velant runs the prep workflow automatically with medication hold reminders at 7 days, 5 days, 3 days, and day-of.
- Antihistamine hold reminders 7/5/3 days before testing
- Test-type-specific prep instructions (food, environmental, drug)
- Day-of confirmation 24h prior
- Automatic rescheduling if patient reports hold non-compliance
- Post-test result handoff to provider review queue
Immunotherapy (allergy shots) compliance tracking
Allergy shots require a 3-5 year compliance window with weekly-to-monthly visits. Drop-off rates can exceed 40% over the course of therapy. Velant tracks each patient's injection schedule, flags overdue injections, runs multi-channel recall, and surfaces drop-off risk to clinical staff.
- Patient-by-patient injection schedule tracking
- Overdue injection flagging with intervention outreach
- Build-up phase vs. maintenance phase appropriate cadence
- Vial expiration tracking and reorder workflows
- Drop-off risk surveillance and re-engagement campaigns
Biologic infusion coordination for severe asthma and CSU
Biologics (Xolair, Dupixent, Nucala, Cinqair, Fasenra) are growing rapidly in allergy / immunology practice revenue. Velant runs the biologic infusion workflow: prior auth tracking, infusion scheduling, patient education, and adherence monitoring.
- Biologic prior auth tracking by payer
- Infusion suite scheduling with appropriate spacing
- Patient education and side-effect monitoring
- Self-administration training tracking (Dupixent, Nucala)
- Adherence monitoring with intervention workflows
FAQs
What is allergy & immunology CRM software?
Allergy CRM software handles new-patient capture, skin testing prep workflows, immunotherapy compliance tracking, biologic infusion coordination, and closed-loop attribution. Velant runs all of this on one HIPAA-compliant platform.
Can Velant handle allergy shot compliance tracking?
Yes. Velant tracks each patient's injection schedule across 3-5 year immunotherapy courses, flags overdue injections, runs multi-channel recall, and surfaces drop-off risk before patients fall out of therapy.
Does Velant handle biologic infusion workflows?
Yes. Prior auth tracking, infusion scheduling, patient education, self-administration training, and adherence monitoring for Xolair, Dupixent, Nucala, Cinqair, Fasenra, and other biologics.
Can Velant handle seasonal demand spikes?
Yes. Velant's AI Voice Agent handles unlimited concurrent inbound calls — spring pollen season, fall ragweed, asthma exacerbation flares — without staff ramp.
How much does Velant cost for an allergy practice?
Velant Core is $99/mo unlimited users. AI Advanced ($499/mo) adds AI Voice Agent + AI Booking Agent. A typical allergy practice runs $300-$900/month — paid back many times by recovered immunotherapy compliance volume.
Is Velant HIPAA-compliant for allergy / immunology?
Yes. BAA available, role-based access, audit logs, encrypted communications, TCPA-aware messaging, and HIPAA-aligned telephony.